Contact and product information
Last updated
About Vocal Separator
Vocal Separator is an online audio tool at vocalseparator.com. Upload a recording you own or have permission to process to separate vocals and instrumental audio, or vocals, drums, bass and other instruments. Download the completed WAV results for your own permitted use. BPM, tap-tempo and bass-boost tools also run locally in your browser.
We provide audio-processing software, not a music catalog or a license to use someone else’s recordings. See our audio rights and acceptable-use terms.
Plans and availability
Anonymous free tools are available within the limits shown on the pricing page. The Minute Pack provides a separate processing-minute balance; check the pricing page for current purchase availability.
Contact support
Contact: support@vocalseparator.com. For copyright reports, use the subject “Copyright report”.
For help with the tools, tell us which page you used, your device and browser, the approximate time, and the error message or issue. For billing questions, include your purchase email and order or receipt reference if you have one. Do not include passwords, full card details or private audio in your initial email.
Refunds, privacy and copyright
- Refund policy: eligibility, processing failures, incorrect charges and how to request a refund.
- Privacy policy: audio handling, download windows, cookies and data requests.
- Copyright and abuse: information to include in a rights or misuse report.